True Grips

Estimated arrival date is included in the listing. These items are available to pre-order and the arrival date is an estimation from the manufacturer. The manufacturer’s arrival date is an estimate and may vary slightly.

Pre-orders need to be ordered separately from all other in stock merchandise in our store. Start a new cart for any additional orders you want shipped now.

If you do order in-stock items with your preorder, they will be reserved/held for you but will not ship until your entire order can ship complete.

When your goods arrive, your item/order will ship within 48 hours. Returns and exchanges are not accepted for Preorders.

SHIPPING POLICY:
I ship via USPS or UPS.  Domestic shipping within the United States is a flat rate of 5.99, with free shipping offered for purchases over $125 USD.

For International shipping, please visit my Etsy shop:
https://www.etsy.com/shop/kustomkwilts
or my detailed PDF patterns are a great option for avoiding shipping altogether.  

If you would like to purchase an item not listed in Etsy for international shipping, please email me at joanna@kustomkwilter.com to inquire.

RETURN POLICY:
All sales are final, returns are not accepted currently.  All sales are final unless an incorrect item was shipped. I do not assume responsibility for items once they have been shipped. Once it has been given to USPS or UPS, I take no responsibility for lost or damaged items. There are no returns on patterns or PDF items at any time.